What Our FAQ Actually Covers
We built this FAQ around the real questions we see in our support queue — not a generic checklist. Each answer reflects how the platform actually works: how PayPal deposits hit your account balance, what triggers an identity check before a Venmo withdrawal, why your session stays live when you switch from phone to browser, and when to reach live chat versus
emailing us. If you're a returning player in Pittsburgh who logs back in mid-game, you'll find the continuity question answered here too. Accounts are mobile-first by design, so most answers start from the phone experience and note any differences on desktop. Availability depends on state law, and we note where that matters for specific features. Scroll the sections below or jump straight
to the FAQ entries at the bottom.
- PayPal
- Venmo
- Play+